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Refunds and Returns Policy


Our Refund and Returns Policy

Returns

If the item is too long, too wide, not spotted enough, too many stripes or you just don’t love it as much as you thought and simply want to return it, we offer a 30 days return/exchange policy.

Simply Return the item along with your order number to: 

Returns, Broni&Bo, 32D Yorke Road, Reigate, RH2 9HB

What is our returns policy?

Return your item back to us within 30 days of you receiving your item, and in a fully resalable condition. This means being unused but it should definitely have been tried on once just to be certain - we know things look better on.

Exchange

If you would like to exchange for a different colour or style. Email us at info@broniandbo.co.uk or through the messenger app on screen to check stock availability and we will send the exchange as soon as item received. Simply return to the above address along with your order number.

What if we stupidly sent you a faulty item?

All items go through a rigorous check before being sent out but we are only human and so we may miss something. However we want to make sure you have the perfect item, so drop us an email at info@broniandbo.co.uk and we will put everything back as it should be.

Please allow 2-3 days for all returns to be processed once received for a refund.